Customer Service - You will see that excellent customer service is of paramount importance to me. Every customer is treated with complete respect; a polite, friendly and professional approach. 

Communication and Reliability - You will experience swift and efficient means of communication via which ever method suits your convenience best. I will always return your call, message or email within 24 hours. Any agreed appointment times for quotations and booked jobs will absolutely be kept and will be on-time, every time. 

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Your Safety - You will always be provided with the best professional advice especially where your safety is concerned. All electrical advice provided to you is fully transparent and accountable. I will only undertake a job if safe to do so, you will always be fully informed, you will always be in charge as you are my customer.

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Technology Driven - You will benefit from the very latest in technology expertise to enhance your safety, security, convenience and future proof cost effective electrical and security solutions.

Ethical Principles from the Royal Academy of Engineering and the Engineering Council...

1. Honesty and integrity.

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2. Respect for life, law, the environment and public good.

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3. Accuracy and rigour.

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4. Leadership and communication. 

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For more details regarding the statement of ethical principles please visit the following website...

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https://www.engc.org.uk/standards-guidance/guidance/statement-of-ethical-principles/